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Knowledge Base & Operational DocumentationHow to Make an AI Assistant Explain When It Does Not Have Enough Evidence
11/10/2026
An AI assistant may answer a question even when its approved sources do not contain enough evidence. Users need a useful way to recognize uncertainty and request help.
What to check
Test questions with missing, conflicting, and outdated sources. Review retrieval thresholds, citations, answer wording, and escalation options.
Recommended next step
Define a clear uncertainty response with a next step and avoid fabricated specifics. Informatix Systems can assess AI use cases and responsible system behavior.