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Knowledge Base & Operational DocumentationHow to Keep an AI Assistant From Treating Old Prices as Current
An AI assistant may retrieve a cached price list or old proposal and present it as a current quote. Price, availability, and commercial terms can change faster than general product information.
What to check
Review source dates, retrieval freshness, cache lifetime, document ownership, and whether price questions are routed to an approved system. Test with outdated and current documents and check how the assistant expresses uncertainty.
Recommended next step
Do not rely on general model memory for current commercial terms. Connect to an authoritative current source or direct users to the pricing owner, and label dated documents clearly.
How Informatix Systems can help
Informatix Systems provides AI integration and knowledge governance services. We can assess the affected environment, trace the problem through its dependencies, and help plan a practical improvement. Contact us with the system involved, when the issue began, and non-sensitive error details.