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Knowledge Base & Operational DocumentationHow to Keep an AI Assistant From Summarizing a Superseded Procedure
An assistant can retrieve a superseded procedure that remains in a shared folder or search index. Users may follow an old process even when a newer version exists elsewhere.
What to check
Compare document effective dates, owner approval, archive status, indexing timestamps, and citations returned for common questions. Check whether duplicate files use similar titles and whether caches retain removed content.
Recommended next step
Mark superseded content clearly and remove it from active retrieval while preserving it in the appropriate archive. Require citations for operational instructions and test questions that changed between versions.
How Informatix Systems can help
Informatix Systems provides AI integration and knowledge governance services. We can review the affected setup, trace the likely cause, and help plan a practical fix. Contact us with the platform involved, when the issue began, and non-sensitive error details.