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Knowledge Base & Operational DocumentationHow to Review an AI Generated Answer That Cites an Outdated Policy
11/10/2026
An AI answer can include a citation and still rely on a superseded policy version. Users need to know whether cited material is current and approved.
What to check
Verify the source owner, effective date, version, indexing status, and whether a newer document replaces it. Test related queries and inspect retrieval results.
Recommended next step
Remove or label outdated sources and require visible version context for policy answers. Informatix Systems can assess AI knowledge sources and governance.