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A newer model may improve some tasks while changing tone, completeness, or failure patterns elsewhere. A version change should be assessed against actual use cases.
Use a representative, privacy-safe evaluation set and compare correctness, refusal behavior, latency, cost, and escalation rates. Include edge cases and human review for consequential outputs.
Document acceptance criteria, rollout scope, monitoring, and rollback trigger before switching traffic. Informatix Systems can help evaluate and operate AI systems.
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