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Knowledge Base & Operational DocumentationHow to Monitor an AI Assistant for Answers That Depend on Hidden Context
An assistant may answer correctly only because of context from a prior message, session, or cached retrieval. New users or isolated requests can receive incomplete or contradictory answers.
What to check
Test questions as standalone requests and in multi-turn conversations, inspect session and cache behavior, and compare retrieved sources. Ensure sensitive context is not shared across users.
Recommended next step
Make required context explicit, isolate sessions by user, and test both standalone and follow-up questions. Add fallback questions when information necessary for a reliable answer is missing.
How Informatix Systems can help
Informatix Systems provides AI production operations and evaluation services. We can review the setup, identify likely causes, and help plan a practical resolution. Contact us with the platform involved, when the issue began, and non-sensitive error details.