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Knowledge Base & Operational DocumentationHow to Recover a Website From a Backup Without Restoring an Infected Plugin
11/10/2026
A full-site restore may reintroduce a compromised extension or vulnerable component that caused the incident.
Checks to make
Identify the compromise window and affected files, select a clean restore point, and restore into isolation. Reinstall trusted application components from verified sources, patch before public access, and validate accounts, permissions, and indicators of compromise.
When to get help
Backup and security support can coordinate a clean website recovery. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.