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A backup policy can continue running successfully while a newly added database, folder, or SaaS workspace remains outside its scope. The omission may only become visible during a restore request.
Compare the current production inventory with backup selection rules, job logs, protected-item lists, and retention settings. Verify that the newest data source is included and that the backup can be read by the intended recovery account.
Add the new data source to the approved protection plan, then perform a scoped restore test. Update the recovery inventory and assign an owner to review coverage whenever systems or storage locations change.
Informatix Systems provides backup and recovery services. We can assess the affected setup, trace the likely cause, and help plan an implementation path. Contact us with the system involved, when the issue began, and non-sensitive error details.
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