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Knowledge Base & Operational DocumentationHow to Investigate High Server Load When Traffic Has Not Increased
11/10/2026
High load without more visitors can result from a stuck process, inefficient query, scheduled task, or resource leak.
Checks to make
Compare process, disk, memory, and database metrics with a normal period. Check recent releases, scheduled jobs, and slow-query samples; identify the resource bottleneck before restarting services. Capture evidence and assess customer impact first.
When to get help
Server operations support can correlate system load with application behavior. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.