How to Investigate Web Server Errors After a Hosting Account Migration

An account move can change runtime versions, file ownership, paths, DNS, and database connection details.

Checks to make

Compare old and new runtime settings, document roots, permissions, environment values, and error logs. Verify database and mail connections, then test key routes on the target before changing public DNS. Keep a rollback path and avoid copying stale credentials.

When to get help

Hosting support can compare account configuration and isolate migration differences. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.