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Knowledge Base & Operational DocumentationWhy Do Two Dashboards Show Different Revenue for the Same Period?
11/10/2026
Two dashboards can disagree when they use different time zones, refund rules, status filters, or refresh schedules. The discrepancy may be a definition issue rather than a broken calculation.
What to check
Compare metric definitions, source tables, date boundaries, currency conversion, included order states, refunds, and last successful refresh. Trace a small sample of transactions through both paths.
Recommended next step
Choose an authoritative definition, document exclusions, and reconcile the sample before changing reports. Informatix Systems can trace analytics pipelines and help establish consistent reporting rules.