How to Find Why a Domain Verification Record Is Not Being Accepted

Verification can fail when a record is added at the wrong DNS authority, has a formatting error, or is hidden by an existing record.

Checks to make

Confirm authoritative nameservers, add the exact record name and value at that provider, check for duplicate or proxied records if the service requires DNS-only, and query multiple resolvers after propagation. Avoid adding quotes unless the provider specifies them.

When to get help

DNS support can verify record authority and troubleshoot validation. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.