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Knowledge Base & Operational DocumentationWhy Does a Domain Verification Service See an Old Nameserver?
11/10/2026
A registrar update may not have reached the registry, or cached delegation data may still point to a previous DNS provider. Records edited at the new provider will not be visible until delegation is correct.
What to check
Check registrar nameserver settings, registry delegation, authoritative responses, and DNSSEC configuration. Compare results from multiple resolvers and note TTLs.
Recommended next step
Correct delegation at its source and verify authoritative service before changing individual records. Informatix Systems can diagnose domain and DNS issues.