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Forwarding rules can be overlooked during migration and may continue delivering mail to inactive or unauthorized destinations.
Inventory mailbox aliases and forwarders, confirm business purpose and recipient access, and recreate approved routes at the new service. Test delivery and authentication, then remove obsolete forwarding only after owners validate the transition.
Email migration support can inventory and verify mail routing. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.
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