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Knowledge Base & Operational DocumentationHow to Check Why a cPanel Website Sends Visitors to an Old Domain
11/10/2026
An old redirect can remain in application settings, a rewrite file, a cached proxy, or a domain alias after a site move. Updating DNS alone does not remove redirects configured at the web or application layer.
What to check
Inspect redirect rules in the panel and document root, application base URL, canonical settings, aliases, and response headers. Test with a clean browser and command-line request.
Recommended next step
Update the authoritative redirect and verify both old and new URLs, including HTTPS. Informatix Systems can diagnose cPanel websites and domain migrations.