How to Respond When an Employee Repeatedly Fails Device Compliance Checks

Repeated failures can result from unsupported software, management enrollment problems, or a genuine control gap.

Checks to make

Review the exact failing policy and device status, confirm check-in and ownership, and guide the user through approved remediation. Provide a time-bound exception only through the risk process and verify compliance after the device checks in.

When to get help

Endpoint support can diagnose compliance state and user remediation. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.