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Knowledge Base & Operational DocumentationHow to Respond When a Former Employee Account Is Still Active
11/10/2026
An active former employee account may retain access through a missed offboarding step, synchronized identity, or third-party application.
Checks to make
Confirm identity and departure status through an authorized source, disable sign-in, revoke sessions and tokens, and inspect privileged grants and recent activity. Preserve relevant audit records and check downstream apps for separate credentials or integrations.
When to get help
Identity security can review offboarding paths and account lifecycle controls. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.