Identity, Access & Endpoint Security

A reassigned device may retain browser sessions, local files, certificates, or cached credentials from its previous user. A profile change alone may not clear all access. What to check Check device wipe or re-provisioning status, encryption, account sessions, local data, management enrollment, and assigned certificates. Follow data retention...

An account lockout may follow risky sign-in activity, an expired credential, or a device compliance issue. Restoring access without checking the cause can repeat the problem. What to check Verify identity through approved steps, examine sign-in and device status, confirm MFA and recovery methods, and review recent policy changes. Recommended next step...

A role change to part-time work may affect access windows, device use, and approval authority. Keeping the old profile can leave permissions that no longer match duties. What to check Confirm updated responsibilities, schedule, applications, group membership, privileged actions, and device policies with the manager and system owners. Recommended next...

A shared tablet can retain accounts, browser data, downloaded documents, or notifications between users. Convenience should not create cross-user access. What to check Check device enrollment, per-user sign-in, app session timeout, local storage, kiosk mode, encryption, and loss procedures. Test sign-out and handoff behavior. Recommended next step...

A device joining the business network may be unmanaged, unpatched, or shared with non-business users. Network access should reflect device and user trust. What to check Check ownership, operating system support, patch status, encryption, endpoint protection, identity, and network segmentation. Define guest and contractor pathways. Recommended next...

A department restructure can change who should see shared folders. Old groups and direct permissions may continue granting access after team responsibilities shift. What to check Compare folder owners, group membership, direct shares, external links, data sensitivity, and new role boundaries. Check inherited permissions and active sync copies....