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Knowledge Base & Operational DocumentationHow to Review Device Compliance Before Restoring Access to a Locked Account
11/10/2026
An account lockout may follow risky sign-in activity, an expired credential, or a device compliance issue. Restoring access without checking the cause can repeat the problem.
What to check
Verify identity through approved steps, examine sign-in and device status, confirm MFA and recovery methods, and review recent policy changes.
Recommended next step
Resolve the underlying issue and restore only the required access, then monitor the next sign-in. Informatix Systems can review identity and endpoint security.