How to Plan IT Support for a Business With Many SaaS Subscriptions

A growing SaaS portfolio can create renewal, access, data, and support responsibilities that are difficult to track.

Checks to make

Maintain an owner, business purpose, user groups, renewal date, data types, and support route for each service. Reconcile subscription records with identity and expense systems, and remove unused access and licenses through an approved process.

When to get help

IT advisory can help inventory and govern SaaS operations. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.