How to Investigate an Unexpected Change to a Cloud Backup Policy

A backup policy change may reduce protection, alter retention, or be part of an approved recovery adjustment.

Checks to make

Preserve the change event and actor, compare the policy with approved settings, and review related identity activity and backup jobs. Restore intended protection through a reviewed change and verify that new recovery points are created.

When to get help

Security operations can investigate policy changes and confirm protection. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.