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Knowledge Base & Operational DocumentationHow to Investigate a Sudden Loss of Security Log Ingestion
11/10/2026
A gap in centralized logs can result from agent failure, credential expiry, network changes, storage limits, or a source-side configuration update.
Checks to make
Identify affected sources and the last received event, inspect forwarding and collector health, and compare source-local logs with central storage. Preserve local evidence, restore ingestion through a controlled change, and document the gap’s impact.
When to get help
Security operations can restore log pipelines and assess evidence gaps. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.