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Knowledge Base & Operational DocumentationWhy Does an Ecommerce Category Page Show Duplicate Products?
11/10/2026
Duplicate entries can result from multiple category assignments, variant rules, imports, or a search index that has not reconciled catalog changes.
Checks to make
Compare product IDs rather than titles, inspect category relationships and variant display rules, and review import and indexing history. Fix duplicate source assignments first, then rebuild the relevant index and verify pagination and sorting.
When to get help
Ecommerce support can trace catalog assignment and indexing. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.