Why Does an Ecommerce Store Keep Showing a Sold-Out Product First?

Sorting may prioritize featured products or cached inventory and may not use current stock when ordering results.

Checks to make

Compare product stock state with search index timestamps, featured ordering, and sort rules. Test a category with both available and unavailable products and verify the intended behavior across listing and checkout.

When to get help

Ecommerce support can review inventory and product ranking behavior. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.