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Help text that appears only on hover can be unavailable to keyboard users, touch users, and people who magnify the page. Important instructions should not depend on a pointer being positioned over a small icon.
Test help controls with keyboard, touch, screen reader, and zoom. Check whether the text is discoverable, remains open long enough to read, is associated with its field, and can be dismissed without losing focus.
Provide persistent or button-triggered help with an accessible name and clear relationship to the relevant control. Keep essential requirements visible before submission rather than hidden in a tooltip.
Informatix Systems provides web accessibility and software development services. We can assess the affected system, trace relevant dependencies, and help plan a practical correction. Contact us with the platform involved, when the issue began, and non-sensitive error details.
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