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A session timeout can cause users to lose entered work or be redirected without understanding why.
Warn users before expiry where feasible, explain how to continue or sign in again, preserve non-sensitive form state safely, and make the warning accessible to keyboard and screen reader users. Test both idle timeout and forced reauthentication paths.
Accessibility and web support can improve session timeout behavior. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.
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