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Knowledge Base & Operational DocumentationHow to Make Website Captions Useful for Recorded Training Videos
11/10/2026
Captions help users follow spoken content, but auto-generated text can miss names, technical terms, and meaningful sound cues.
Checks to make
Review captions for accuracy, timing, speaker changes, and relevant non-speech sounds. Provide transcripts where useful, preserve readable line lengths, and test playback controls with keyboard and screen reader users.
When to get help
Accessibility support can improve caption quality and media usability. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.