How to Add a Review Queue for Business Automation Exceptions

An automation needs a place to send records it cannot safely resolve without silently dropping or forcing them through.

Checks to make

Define exception reasons and priority, include the minimum context a reviewer needs, assign queue ownership and response times, and record decisions. Test retries and resubmission so reviewed items do not create duplicate actions.

When to get help

Workflow engineering can design exception queues and reviewer accountability. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.