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Knowledge Base & Operational DocumentationHow to Keep an Automated Workflow From Running During a Planned Maintenance Window
11/10/2026
A business automation may continue sending requests while a connected system is under maintenance, causing failures or duplicate retries after service returns.
What to check
Identify schedules, queued events, retry policy, maintenance ownership, and whether in-flight work can safely complete. Test how pause and resume affect queued items.
Recommended next step
Use an approved maintenance control and reconcile pending work after service recovery. Informatix Systems can review workflow automation and service dependencies.