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An approval workflow may continue using an earlier approver after a team change, delegation update, or manager reassignment. The decision can be recorded as valid even though the person no longer has authority for that request.
Review how approvers are resolved, whether assignments are snapshotted at submission, how delegation expires, and what happens to pending requests after an org-chart change. Inspect audit history and role permissions for completed cases.
Define whether pending approvals should be reassigned or preserved under policy, then apply the rule consistently with an audit trail. Test mid-process role changes and ensure final approval checks current authorization when required.
Informatix Systems provides workflow automation and responsible AI services. We can review the affected systems and workflow, help identify likely causes, and outline a practical implementation path. Contact us with the platform involved, when the issue began, and non-sensitive error details.
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