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VoIP & Contact Center Services

Software-led PBX, SIP, IVR and contact-center implementation and operations. Services only; no phone equipment.

Each engagement begins with agreed scope, access requirements, timeline and quotation. Delivery is remote and documented.

INF-SVC-0382
Architecture & delivery plan for Business PBX software deployment. A business requiring configured PBX software, call flows and administrator handover. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeArchitecture & planning Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Architecture and delivery plan for Business PBX software deployment" is 1.

INF-SVC-0422
Architecture & delivery plan for Call quality troubleshooting. A voice environment requiring structured diagnosis of signaling, routing and network conditions. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeArchitecture & planning Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Architecture and delivery plan for Call quality troubleshooting" is 1.

INF-SVC-0412
Architecture & delivery plan for CRM and contact-center integration. A support team requiring call activity connected to customer records. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeArchitecture & planning Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Architecture and delivery plan for CRM and contact-center integration" is 1.

INF-SVC-0402
Architecture & delivery plan for IVR and call queue design. A contact center requiring clear menus, queues, escalation and caller experience. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeArchitecture & planning Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Architecture and delivery plan for IVR and call queue design" is 1.

INF-SVC-0392
Architecture & delivery plan for SIP trunk integration and routing. A voice platform requiring connectivity, resilient routing and validation. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeArchitecture & planning Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Architecture and delivery plan for SIP trunk integration and routing" is 1.

INF-SVC-0432
Architecture & delivery plan for VoIP security and operations. A voice platform requiring access controls, configuration review and ongoing operations. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeArchitecture & planning Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Architecture and delivery plan for VoIP security and operations" is 1.

INF-SVC-0381
Assessment for Business PBX software deployment. A business requiring configured PBX software, call flows and administrator handover. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeAssessment Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Assessment for Business PBX software deployment" is 1.

INF-SVC-0421
Assessment for Call quality troubleshooting. A voice environment requiring structured diagnosis of signaling, routing and network conditions. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeAssessment Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Assessment for Call quality troubleshooting" is 1.

INF-SVC-0411
Assessment for CRM and contact-center integration. A support team requiring call activity connected to customer records. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeAssessment Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Assessment for CRM and contact-center integration" is 1.

INF-SVC-0401
Assessment for IVR and call queue design. A contact center requiring clear menus, queues, escalation and caller experience. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeAssessment Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Assessment for IVR and call queue design" is 1.

INF-SVC-0391
Assessment for SIP trunk integration and routing. A voice platform requiring connectivity, resilient routing and validation. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeAssessment Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Assessment for SIP trunk integration and routing" is 1.

INF-SVC-0431
Assessment for VoIP security and operations. A voice platform requiring access controls, configuration review and ongoing operations. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeAssessment Delivery formatRemote advisory
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Assessment for VoIP security and operations" is 1.

INF-SVC-0389
Documentation & handover for Business PBX software deployment. A business requiring configured PBX software, call flows and administrator handover. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeDocumentation & handover Delivery formatRemote project delivery
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Documentation and handover for Business PBX software deployment" is 1.

INF-SVC-0429
Documentation & handover for Call quality troubleshooting. A voice environment requiring structured diagnosis of signaling, routing and network conditions. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeDocumentation & handover Delivery formatRemote project delivery
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Documentation and handover for Call quality troubleshooting" is 1.

INF-SVC-0419
Documentation & handover for CRM and contact-center integration. A support team requiring call activity connected to customer records. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeDocumentation & handover Delivery formatRemote project delivery
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Documentation and handover for CRM and contact-center integration" is 1.

INF-SVC-0409
Documentation & handover for IVR and call queue design. A contact center requiring clear menus, queues, escalation and caller experience. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeDocumentation & handover Delivery formatRemote project delivery
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Documentation and handover for IVR and call queue design" is 1.

INF-SVC-0399
Documentation & handover for SIP trunk integration and routing. A voice platform requiring connectivity, resilient routing and validation. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeDocumentation & handover Delivery formatRemote project delivery
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Documentation and handover for SIP trunk integration and routing" is 1.

INF-SVC-0439
Documentation & handover for VoIP security and operations. A voice platform requiring access controls, configuration review and ongoing operations. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeDocumentation & handover Delivery formatRemote project delivery
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Documentation and handover for VoIP security and operations" is 1.

INF-SVC-0383
Implementation for Business PBX software deployment. A business requiring configured PBX software, call flows and administrator handover. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeImplementation Delivery formatRemote project delivery
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Implementation and configuration for Business PBX software deployment" is 1.

INF-SVC-0423
Implementation for Call quality troubleshooting. A voice environment requiring structured diagnosis of signaling, routing and network conditions. We confirm a written scope, deliverables and quotation before work begins. We confirm a written scope, deliverables and quotation before work begins. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Starting at USD $20/hour. Final scope and price are confirmed in a written quotation. Standard rate: USD $20/hour. Final scope and any fixed-price alternative are confirmed in writing.
Service work typeImplementation Delivery formatRemote project delivery
USD20
1 hour (USD20 per hour)
In stock
+ −

Minimum quantity for "Implementation and configuration for Call quality troubleshooting" is 1.

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