A model may cite stale information when its retrieval index did not refresh after source documents changed. Model availability checks will not reveal the content gap. What to check Compare source version dates with index timestamps, ingestion status, deleted document handling, and retrieved passages for known queries. Recommended next step Alert on...
Frequent human overrides can indicate useful oversight, poor model fit, unclear policy, or missing context. Counting overrides without understanding the reason gives an incomplete picture. What to check Record a minimal reason category, task context, model version, and outcome while protecting sensitive data. Review patterns by use case and user...
A prompt change can improve one task while altering answers on others. Reviewing only the request that motivated the change can miss regressions. What to check Use a versioned set of representative and edge-case inputs, compare outcomes and citations, and check refusals, latency, and human corrections. Remove sensitive content from evaluation data....
A model update can change which requests are refused or answered, affecting both safety and usefulness. Monitoring only latency or error codes will not reveal this shift. What to check Compare versioned test cases across supported and disallowed requests, track human review outcomes, and evaluate behavior by use case. Keep test inputs privacy-safe....
Average latency can hide slow tasks that use long prompts, retrieval, or tool calls. Comparing request types helps identify where users experience delays. What to check Measure latency by task and processing stage, including retrieval and external tools. Track percentiles, timeouts, retries, and model version while minimizing prompt retention....
A changing knowledge base can alter AI answers even when the model and prompt remain the same. Quality monitoring should reflect source freshness and document revisions. What to check Track index update time, source versions, retrieval coverage, answer citations, and correction rates for representative tasks. Use privacy-safe evaluation examples....