An aggregate score can conceal that a model works well for one task and poorly for another. Checks to make Segment evaluation by intended task, user group, input type, and impact. Define suitable quality measures for each segment, include difficult cases, and review sample failures with domain owners before setting release thresholds. When to get help...
A model can generate plausible claims beyond its source material, especially when questions are ambiguous or evidence is sparse. Checks to make Create tests with unanswerable and conflicting inputs, require source grounding for factual claims where feasible, and review a risk-based sample of outputs. Track unsupported claims separately from formatting...
Prompt edits can change answer behavior even when the model artifact and infrastructure remain unchanged. Checks to make Version prompt templates, run a representative evaluation set before release, compare safety and task results, and monitor production feedback after staged rollout. Keep a rollback version and record which template generated each...
A rollout may update one endpoint while other replicas or downstream services continue using a previous model. Checks to make Expose model version per serving instance, compare deployment configuration with live endpoints, and sample traffic across regions and consumers. Track rollout completion and alert when versions remain mixed beyond the planned...
A model may perform unevenly across languages even when aggregate quality appears stable. Checks to make Build evaluation sets for supported languages and representative tasks, review quality with qualified speakers, and track error and escalation patterns by language. Avoid deploying unsupported languages without a clear fallback or user expectation....
Cost pressure may lead teams to reduce model or evaluation steps without understanding their effect on quality and risk. Checks to make Track cost by workload, model, token or compute use, and task outcome. Identify waste through caching or prompt efficiency, then evaluate any model or review change against task quality and safety criteria before...
Few explicit ratings make it difficult to detect quality problems using user feedback alone. Checks to make Combine available feedback with sampled expert review, task completion and correction signals, operational metrics, and known test cases. Track sample limitations and avoid claiming broad quality from a small or biased set. When to get help...
Long prompts can exceed token or memory limits, truncate important context, or trigger different processing paths. Checks to make Record input size and safe request metadata, inspect tokenization and truncation behavior, and compare latency and memory with shorter inputs. Define supported limits, return a clear error, and test boundary lengths before...