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Order messages may be delivered but filtered because of authentication, sender reputation, content, or customer mailbox rules.
Check message headers and delivery logs, verify the sending domain’s SPF, DKIM, and DMARC alignment, and compare transactional templates with recent changes. Send controlled tests to different providers and avoid misleading subject or sender details.
CS-Cart and email support can review notification generation and delivery. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.
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