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Option choices may be unavailable because of inventory rules, variant configuration, product status, or storefront-specific settings.
Check the product and option status, variant stock and combination rules, storefront assignment, and recent imports. Compare the admin configuration with the customer view using a test account and clear targeted cache after confirming source settings.
CS-Cart support can trace option configuration through storefront display. Informatix Systems can assess the symptoms, evidence, and next steps. Contact Informatix Systems to discuss this issue.
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